The Go Game & Weve Help Center
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Virtual Events
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Planning Help
During Event
Virtual Events
Planning Help
Virtual General Information
Virtual Event Set Up
During Event
Post Event
Other
Planning Help
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The Go Game & Weve Help Center
Virtual Events
Event Manager Dashboard
In-Person Events
Event Set up/ Previous
Planning Help
During Event
Virtual Events
Planning Help
Virtual General Information
Virtual Event Set Up
During Event
Post Event
Other
Planning Help
Virtual Events
Here you will find resources for your virtual on-screen & self-hosted events on our Weve platform.
Can I join with my phone or tablet for a virtual event?
Do we need headphones when on the Weve platform?
How do I "hard refresh" on the Weve platform?
Where can I find the Invite Instructions in Spanish?
How do I update my browser?
Does my event include Tech Support?
Are Ipads, Tablets, or Mobile Devices supported?
Do I need to use a camera to attend an event?
How do I find the media & downloads from my virtual event?
What domains need to be whitelisted to access Weve with a VPN or firewall?
How to navigate a Virtual Self-Hosted or Open Weve event.
How do participants join a virtual event on TGG Play?
Planning Help
What domains need to be whitelisted to access TGG Play with a VPN or firewall?
Virtual General Information
What is a Lobby?
How does the Raffle work?
What are the structural options for a Game Show?
How does a Tournament work?
What are the most common in-game tech support questions?
Can someone join late?
What should I expect with a Game Show?
What games are included?
Can I try a demo of the Weve Game Show?
What should I expect with Mystery Express?
What should I expect with Space Escape?
Do my unallocated room credits expire?
See more
Virtual Event Set Up
Do participants need to download anything to play a virtual event?
Can multiple users play on the same computer?
How do attendees log onto the Weve platform?
What are the requirements to attend a virtual event?
How do I add rooms to my event?
How do I reschedule my virtual event?
What descriptions, promotional materials, or marketing assets are available to help me internally advertise my event?
How do I make an announcement video?
Will there be prizes?
How do I contact my Event Producer?
Where is Weve and/or the Event Manager Dashboard hosted?
Why am I seeing a yellow "We are almost done..." message on my event login page?
How do I schedule a virtual event?
Do I need to provide a list of participants?
What time does the game start?
What do I need to do beforehand?
How can I test access on Weve?
How do I add a Gift Exchange to my Virtual Event?
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During Event
If I have multiple rooms for an event, will I have multiple links?
What do I do during the event?
What if more participants attend than planned for?
How do I accurately project and drive attendance to my virtual event?
Why is my event "locked" or "closed"?
How do I find the Attendance List from my event?
Who is my day-of contact?
What if I don't use some rooms for my event?
How can someone audit a room or event?
How many winners will there be?
How many players are in a game room for a Game Show?
How are teams created for a Game Show?
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Post Event
Where can I find a receipt?
What if less participants attend than planned for?
What is a typical tip amount for a host?
How do we see the final scores for Virtual events?
